Enable Print Screen Key for Citrix Presentation Web Interface

Citrix LogoThe company I work for uses Citrix to deliver Terminal Services desktops to users through-out the organization and remotely. One of the applications used relies heavily on allowing the “Print Screen” button to generate a print job. Within the walls of the organization this work quite well. We have Wyse Winterm 1200LE’s that pass the “Print Screen” key press through to the Citrix servers quite effectively. However, when using the Citrix Web Interface remotely the “Print Screen” function is captured by the host operating system and not passed through the Citrix ICA web client to the server.


Here is a quick tip to enable the pass-through of “Print Screen” to the remote session.

On the Citrix Web Interface IIS server(s) we need to modify the default ICA file that is used to generate ICA files for the published desktops. The typical location of this file is:

C:\Inetpub\wwwroot\Citrix\MetaFrame\conf\default.ica

Edit the default.ica file with a text edit such as notepad.

Look for a section in that file labeled [Applications].

On a blank line at the end of the Applications section add the following entry:

TransparentKeyPassthrough=Remote

When you are done you should have something that looks like the following. There may be other entries as well, just make sure not to disturb or remove any other lines of text.

[Applications]
TransparentKeyPassthrough=Remote

Now, restart IIS and login to your Citrix Web Interface to test the results.

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